Home Energy Assistance Program (HEAP)

Utility bill payment assistance.

The Home Energy Assistance Program (HEAP) is a utility payment program that can offer income-eligible residents of Sacramento, Sutter, and Yuba Counties a credit to their utility bill.  HEAP is available for customers of PG&E, SMUD, or those who heat their home using wood, propane, or oil purchased from a vendor.  Along with the utility credit, clients will also receive valuable information about energy conservation and practical tips on how to save energy and keep your utility bill at a manageable level.

Priority for HEAP services this year are given to applicants that meet the following criteria. 

  • Income qualified
  • Have a high energy burden
  • Has a resident in the household that is part of a vulnerable population (i.e. seniors over 60 years of age, disable persons, and children under 5 years of age)

The amount of HEAP assistance is calculated based on household size, household income and the percentage of income spent on energy bills, known as the energy burden.

Other factors considered include funding availability and the cost of energy within the county where the household resides. HEAP provides one payment, ranging from $184-$306 every 12 months.

Since HEAP is an assistance program, HEAP will only credit one utility company and that credit will take 8-12 weeks to appear on your utility bill.  If you receive a HEAP credit, you are still responsible for paying your utility bill while the credit is being processed.

Residents of Sacramento County can call (916) 567-5200. Business hours are Monday through Friday, 8:30a.m. - 12:00p.m. and 1:00p.m. - 3:00 p.m. 

Residents of Sutter and Yuba Counties should call (530) 671-7590. Business hours for Sutter and Yuba Counties are Mondays and Wednesdays from 8:00a.m. - 12:00p.m. and 1:00p.m. - 3:00p.m.

Income guidelines for the HEAP Program for the 2020 calendar year are as follows:

Utility Assistance 2020 Income Guidelines

Number of Persons in Household Monthly Income Up To
1 $2,296.93
2 $3,003.67
3 $3,710.42
4 $4,417.17
5 $5,123.91
6 $5,830.66
7 $5,963.18
8 $6,095.69
9 $6,228.21
10 $6,360.72

How to Apply

Click here to take our eligibility questionnaire to see if you qualify prior to sending in your application.

To apply for the Utility Payment, you must call to schedule an appointment or download the application. Have your application form completed and mail to the county office you reside in.

For Sacramento residents, send to: 

Community Resource Project, Inc. – HEAP, 250 Harris Avenue, Sacramento, CA 95838 or Fax to (916) 970-2147

For Sutter and Yuba County residents, send to:

Community Resource Project, Inc. – HEAP 367 Burns Drive #2, Yuba City, CA 95991

Please provide the following information with your application.

  1. Copies of all sources of income from everyone residing in your home for the last 6 weeks.
  2. Copies of your current utility statement from SMUD, PG&E, Propane, Oil and Wood bills.
  3. Both Social Security card and a State-issued identification for all adults in the household.
  4. Rental agreement or a receipt, or a mortgage statement. If you receive Housing Choice Voucher (Section 8), HUD or low income Housing, you must provide a current statement showing the rent amount, utility allowance and reimbursement payment. You will find this information on your calculation summary page or HUD-50059 form when you do a yearly certification with these programs.  

If you are a Senior Citizen and a Disabled Person

If you are the age of sixty years old and older or if you are currently receiving disability income, you may contact HEAP to request an application and we will mail it to your home or download the application.

Contact Us

(916) 567-5200
(916) 970-2147 FAX

(530) 671-7590

Monday - Friday
7:30 a.m. to 4:30 p.m.