Energy bill payment assistance.
The Home Energy Assistance Program (HEAP) is a utility payment program that can offer income-eligible residents of Sacramento, Sutter, and Yuba Counties a credit to their utility bill. HEAP is available for customers of PG&E, SMUD, or those who heat their home using wood, propane, or oil purchased from a vendor. Along with the utility credit, clients will also receive valuable information about energy conservation and practical tips on how to save energy and keep your utility bill at a manageable level.
The amount of HEAP assistance is calculated based on household size, household income and the percentage of income spent on energy bills, known as the energy burden.
Other factors considered include funding availability and the cost of energy within the county where the household resides. HEAP provides one payment, ranging from $184-$306 every 12 months.
Since HEAP is an assistance program, HEAP will only credit one utility company and that credit will take 8-12 weeks to appear on your utility bill. If you receive a HEAP credit, you are still responsible for paying your utility bill while the credit is being processed.
Residents of Sacramento County can call (916) 567-5200. Business hours are Monday through Friday, 8:30a.m. - 12:00p.m. and 1:00p.m. - 3:00 p.m.
Residents of Sutter and Yuba Counties should call (530) 671-7590. Business hours for Sutter and Yuba Counties are Mondays and Wednesdays from 8:00a.m. - 12:00p.m. and 1:00p.m. - 3:00p.m.
Income guidelines for the HEAP Program for the 2020 calendar year are as follows:
To apply for the energy bill payment, you must call to schedule an appointment, download the application, OR fill it out online. If you have a printed application, you must mail to the county office you reside in.
For Sacramento residents, send to:
Community Resource Project, Inc. – HEAP, 250 Harris Avenue, Sacramento, CA 95838 or Fax to (916) 970-2147
For Sutter and Yuba County residents, send to:
Community Resource Project, Inc. – HEAP, 201 D St, Suite Q, Marysville CA 95901
Please provide the following information with your application.
CLICK HERE TO APPLY ONLINE FOR ENERGY BILL ASSISTANCE
(916) 970-2147 FAX
Monday - Friday
7:30 a.m. to 4:30 p.m.